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Personal Data Protection – GDPR

Policy on Handling Your Data

(Personal Data Protection – GDPR)

Note: This is a machine translation — please review.

 

We are the company

DENATO s.r.o.

registered office: Husova 406, 33401 Přeštice

Company ID (IČO): 04221117

VAT ID (DIČ): CZ04221117

entered in the Commercial Register under file no. C 38363 kept by the Regional Court in Plzeň

e-mail: info@denato.cz

telephone number: +420 606 063 453

business address: DENATO s.r.o., Husova 406, 33401 Přeštice

 

 

We operate an e-shop at www.denato.cz

 

For the purpose of selling goods and operating our website, we process certain personal data.

 

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – “GDPR”).

 

I. 

Processing of Personal Data

 

  1. Processing of personal data when using the contact form

 

If you enquire about our products and services, we will work with your contact details that you provide to us, mainly via the enquiry form. These include: first name, last name, address, telephone number, email address, requested goods.

           

      For what reason?

          We use these details to contact you for further arrangements regarding the goods.

 

          On what legal basis?

This processing is based on Article 6(1)(b) GDPR — taking steps at your request prior to entering into a contract / contract negotiation.

 

          How long will we process the personal data?

If we do not establish further cooperation, we will process your data for no longer than 15 years from our last communication.

 

  1. Processing of personal data in case of purchase

 

If you purchase from us, we will work with the data you enter. These are mainly billing details: first name, last name, address, telephone number, email address, and Company ID/VAT ID if provided.

 

      For what reason?

We need to process personal data to fulfil our contract — to deliver the goods to you. We also use your contact details to communicate with you about your order status and, where applicable, complaints or your enquiries.

 

We also process personal data to comply with our legal obligations (mainly for accounting and tax purposes and, where applicable, for complaint handling).

 

          On what legal basis do we process personal data?

Processing is based on Article 6(1)(b) GDPR — performance of a contract, and Article 6(1)(c) GDPR — compliance with our legal obligations.

 

          How long will we process the personal data?

For the duration of providing our service and then for 15 years from the last provision of such service or delivery of goods.

 

  1. Newsletters (commercial communications)

 

If you are a purchasing customer and did not prohibit us from doing so at the time of purchase, we will use your email address to send our news.

 

          On what legal basis?

This is permitted by Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services (Czech law), provided you did not prohibit this at the time of purchase.

 

          How long will we process the personal data?

15 years from your last purchase. You can unsubscribe from the mailing at any time via the email or by contacting us at: info@denato.cz

 

II.

Who Will Have Access to the Data?

 

Your data will remain with us. Nevertheless, certain companies or other persons work for us and may access the data because they help us operate our e-shop. These are:

  • operator of the e-shop platform:

 

Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Company ID 289 35 675; entered in the Commercial Register kept by the Prague Municipal Court, Section B, Insert 25 395)

 

  • companies involved in goods shipment:

Direct Parcel Distribution CZ, s.r.o., Company ID 61329266, registered office: Říčany u Prahy, Modletice 135, 251 01,

entered in the Commercial Register kept by the Prague Municipal Court, Section C, Insert 52346 (“DPD”)

 

General Logistics Systems Czech Republic s.r.o., Průmyslová 5619/1, 586 01 Jihlava,

Company ID: 26087961, C 66184 kept by the Regional Court in Brno

 

Balíkobot, s.r.o., Karolinská 706/3, Karlín, 186 00 Prague 8, Company ID: 062 83 799,

C 279465 kept by the Prague Municipal Court

 

  • companies involved in payment processing:

 

GOPAY s.r.o., č.p. 67, 370 01 Planá, Company ID: 26046768, C 11030 kept by the Regional Court

in České Budějovice

 

 

  • emailing service provider:

 

ECOMAIL.CZ, Company ID: 02762943, Na Zderaze 1275/15, Prague 2, 120 00, C 223183 kept by the Prague Municipal Court

 

Your personal data may also be accessed by the following entities:

 

accounting company RIS – rady, informace, služby, s.r.o., Slezská 996, 356 01 Sokolov, Company ID: 64356957, C 6771 kept by the Regional Court in Plzeň

 

 

We process personal data exclusively within the territory of the European Union.

III.

What Else You Should Know

 

We have not appointed a Data Protection Officer.

 

No decisions are made in our company based on automated processing or profiling.

 

If you have questions regarding personal data, contact us at info@denato.cz or call +420 606 063 453.

IV.

Use of Cookies

 

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. On each subsequent visit, cookies are sent back to the website or another site that recognises the cookie.

 

Cookies perform various functions; for example, they enable efficient navigation between pages, remember your preferences and generally improve the user experience. They can also ensure that online advertising is better tailored to you and your interests.

 

We use the following cookies on the website:

  • Necessary cookies: required for the operation of the website; for example, they allow you to log in to secure areas and support other essential functions. This category cannot be disabled.
  • Analytical/Statistical cookies: allow us to recognise and determine the number of visitors and track how visitors use the website. They help us improve how the site works. These cookies are set only with your prior consent.
  • Advertising cookies: used to track preferences and to display advertising and other content that best matches your interests and online behaviour. These cookies are set only with your prior consent.

 

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

 

Cookies used:

 

Technical name

Issuer

Purpose / description

Duration

PHPSESSID

www.denato.cz

This cookie is native to PHP applications. It stores and identifies a unique user session ID for session management on the site. Session cookie; deleted when all browser windows are closed.

Necessary / until browser close

Jazyk

www.denato.cz

Used to store the user’s language preferences.

Functional / 1 year

 

_fbp

.denato.cz

Set by Facebook to display ads on Facebook or platforms based on Facebook advertising after visiting the website.

Analytical / 3 months

_sp_id

ecomail

Stores user information created on the first visit and updated on subsequent visits. Used to identify users and track activity within the domain. Stores unique identifiers (user and session) and timestamps of first, previous and current visits.

Marketing / 2 years

_sp_ses

ecomail

Used to identify whether the user is in an active session on the site or whether a new session is present (cookie absent or expired).

Marketing / 30 minutes

sp

ecomail

Stores a server-side generated unique user identifier that is sent with all subsequent tracking events. Can be used as a first-party cookie if the collector is under the same domain as the website.

Marketing / 1 year

CookiesConsent

www.denato.cz

Consent to the use of cookies

Functional / 6 months

pcart

www.denato.cz

After adding to the cart, stores a hash linking the user to their current saved cart.

Functional / 1 month

AD_PERSONALIZATION

google

consent for personalised ad targeting

Marketing / 6 months

AD_USER_DATA

google

consent to provide user data to Google tools

Marketing / 6 months

 

 

 

 

 

Further information about cookies and their current list can be found via individual internet browsers, most often in “Developer Tools”.

 

Consent may be expressed via the checkbox contained in the so-called cookie bar. You can later refuse cookies in your browser settings or allow only selected ones.

 

More information on managing cookies in individual browsers can be found at the following links:

V.

Your Rights in Connection with Personal Data Processing

 

 

The GDPR grants you, among other things, the right to contact us and request information on which of your personal data we process, to request access to such data and to have it updated or corrected, or to request restriction of processing; you may request a copy of the personal data processed, request erasure of personal data in certain situations, and in certain cases you have the right to data portability. You may object to processing based on legitimate interests.

 

If you believe that we are not handling the data correctly, you have the right to lodge a complaint with the Office for Personal Data Protection (ÚOOÚ) or take your claims to court.

 

These terms have been effective since 23/02/2024.

 

 

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